Privacy Policy for Thrive Nutrition Company (TNC)

Effective Date: March 27, 2026

Thrive Nutrition Company (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications (including Thrive Journal), or interact with us online or in-store.

1. Information We Collect

We collect information in the following categories:

• A. Personal Information: Name, email address, phone number, billing/shipping address, and payment information (processed securely by third-party providers; we do not store full payment details).

• B. Automatically Collected Information: IP address, device ID, operating system, browser type, pages visited, and time spent on our services.

• C. App-Specific Data: Wellness preferences, product interests, and responses to wellness surveys.

2. Device Permissions (Google Play Disclosure)

To provide full functionality within our mobile applications, we may request access to:

• Camera: To allow you to upload profile photos or scan product labels.

• Notifications: To send reminders for meal tracking, wellness tips, or order updates.

• Storage: To save app-related data and preferences locally on your device.

• Health Data: Only if explicitly synced by the user for nutrition tracking purposes.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data under:

• Consent: For marketing and specific app features.

• Contractual Necessity: To fulfill orders and provide app services.

• Legal Obligation: For tax and regulatory compliance.

• Legitimate Interests: For fraud prevention and service improvement.

4. How We Use Your Information

• Process transactions and deliver products.

• Provide customer service and respond to inquiries.

• Analyze user behavior to improve the app and website experience.

• Send marketing communications (only with explicit consent).

• Comply with Google Play Developer Program Policies.

5. Google Services & Tracking

We use Google Analytics and Google Ads (Remarketing). These services collect IP addresses and device data.

• Google Privacy Policy: https://policies.google.com/privacy

• Opt-out: https://tools.google.com/dlpage/gaoptout

6. Sharing of Information

We do not sell your personal information. We share data only with:

• Service Providers: Payment processors, shipping carriers, and cloud hosting (e.g., Google Cloud, Firebase).

• Legal Requirements: When mandated by law or to protect our users.

7. Data Retention & Deletion

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy.

Account and Data Deletion (Google Requirement)

Users have the right to delete their accounts and all associated data.

• You may request full data deletion by visiting our by emailing info@tnchouston.com.

• Upon request, we will delete all personal data not required for legal/tax retention within 30 days.

8. Your Privacy Rights

• California (CCPA/CPRA): Right to know, access, delete, and opt-out of "sharing" for cross-context behavioral advertising.

• EEA (GDPR): Right to access, correct, delete ("Right to be Forgotten"), restrict processing, and data portability.

9. Data Security & Encryption

We implement industry-standard administrative, technical, and physical safeguards. All personal and sensitive user data is encrypted in transit using modern cryptographic protocols (e.g., HTTPS/TLS).

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If we discover such data has been collected, it will be deleted immediately.

11. International Transfers

Data may be processed in the United States. We use Standard Contractual Clauses (SCCs) to ensure data transferred from the EEA is protected.

12. Changes to This Policy

We may update this policy to reflect changes in law or app functionality. The "Effective Date" at the top will indicate the latest revision.

13. Contact Information

Thrive Nutrition Company (TNC) Email: info@tnchouston.com Website: tncnutrition.com